I forgot my password. What should I do?

Click here and enter your email. You will receive an email with instructions to create a new password.

How can I track my order from So Nice?

Once your order is placed we will inform you via emails about your order’s process. More specifically:
a) Once your order is placed you will receive a confirmation email that your order has been successfully submitted.
b) Once your order is processed we will send you a shipping confirmation email with a link to track the order on the carrier's website.

Can I change my order after it has been submitted?

You should contact us via phone at +30210-2317193 or via email at customerservice@sonice.gr . If you wish to add or replace an item in your order, the estimated delivery time changes as the process starts over.

How can I pay?

You may pay with one of the following payment methods:
a) Cash-on-delivery: Pay the exact amount of the order and the shipping charges to the Courier Service representative at the delivery of your order.
b) Cash in advance: Pay the exact amount of the order and the shipping charges to the provided bank account.
c) PayPal
d) Bank cards: We accept credit or debit cards (Viva Payments).
For more details about our payment methods click here.

How will I receive my order from So Nice?

So Nice will deliver your order to your preferred address through our Courier service representative. For more details about our delivery info click here.

How much is the delivery charges?

View all the details about our delivery charges, here.

May I return my sonice.gr purchase?

Returning merchandise purchased online at sonice.gr is easy as long as the item/items have not been used, opened or altered in any manner. Products have to be returned to sonice.gr within a 14-day deadline. Please view our Exchanges & Returns policy.

Can I place a telephone order?

Yes! Please call at +30 210 2317193.

Are all So Nice products suitable for sensitive skin?

At So Nice you will find specified products for sensitive skin. Feel free to contact us at +30 210 2317193 and our beauty consultant will help you choose the right product for your skin needs.

Do you offer gift packaging?

Yes, make sure you select the gift packaging option in your order confirmation step.

What should I do if my order is delayed?

First make sure that you have received the shipping confirmation email with your order’s estimated delivery time. Then you may contact our courier service mentioning your tracking number (your tracking number is included in the shipping confirmation email) to view your delivery status. If the delay remains unreasonable please contact us at +30 210 2317193 or customerservice@sonice.gr

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